At TruTravel, we’re committed to providing the most competitive flight fares—without compromise. With our Best Fare Guarantee, you can book with confidence knowing that if you find a lower price on the same flight itinerary within 24 hours of booking, we’ll do our best to match or beat it.

✅ What Qualifies for a Fare Match?

You may be eligible if:

• Your flight was booked directly through TruTravel.us or via our customer support.
• You find a lower publicly available fare for the exact same flight itinerary, including:
• Airline
• Travel dates and times
• Cabin class and fare type
• Passenger category (e.g., adult, child, senior)
• The lower fare is found within 24 hours of your booking.
• The fare is available and verifiable on the airline’s official website (live URLs required; screenshots alone are not accepted).

🚫 What’s Not Covered

Fare match requests do not apply to:

• Private or membership-based pricing (e.g., employee discounts, travel clubs)
• Promotional fares, flash sales, or obvious pricing errors
• Bookings using loyalty points, miles, vouchers, cashback, or coupons
• Consolidator or bulk fares
• Fare differences resulting from service fees, taxes, or currency conversion

📩 How to Request a Fare Match

If your booking meets the conditions above, please email:

📧 [email protected]

Subject Line: Fare Match Request – [Your Booking Reference]

Be sure to include:

• A live URL showing the lower fare
• A screenshot that clearly displays:
  • Total fare amount
  • Airline name and flight number
  • Dates and times of travel
  • Fare rules and conditions
  • Time and source of the offer

🔍 What to Expect Next

• Our team will review and verify the fare details
• If approved, we’ll:
  • Match the lower fare, or
  • Cancel your booking for a full refund, allowing you to rebook elsewhere
• We will respond within 1–2 business days of your submission.

🛡 Book with Confidence

With TruTravel’s Best Fare Guarantee, you can rest assured you’re getting the best value for your flight—every time you book.

TruTravel — Transparent. Reliable. Always on Your Side.